The City required reliable data connections and a voice communication solution to improve the City’s internal communications and how it communicates with its rate payers.
The City had traditionally engaged large national carriers to supply and support their communication requirements, however the City had become weary of poorly delivered solutions with little or no support when things were not working.
BTS as a local service provider were able to design and deliver reliable data services and a unified communication solution, including phones, mobile apps, and desktop apps, that were reliable, flexible and importantly locally supported.
The City’s I.T team were provided with a solution that they can fully control with local support from BTS without having to wait days for a resolution, if the resolution ever arrives.
