Support, Maintenance & Warranty

Support, Maintenance & Warranty

BTS Technology are your trusted maintenance partner for crucial hardware, on-site infrastructure and network optimisation.

We know not every business needs (or can afford) managed IT services with round-the-clock support. However for small businesses, the cost of network downtime or a data breach can be catastrophic. So what’s the solution?

BTS Technology provide affordable on-call hardware repairs, maintenance, connectivity issue resolution, telephone fault restoration and more. Our experienced technicians and fully equipped service vehicles will come to you to get your business back online faster without the high cost of other IT providers.

Hardware Repairs and Maintenance

Hardware Repairs and Maintenance

BTS Technology are the largest communications, IT and data cabling specialists in the South West. With a fleet of 30+ vehicles across the group and a team of qualified technicians ready to solve your problems, you always know who to call when something breaks.

  • Telephone repair
  • Wi-Fi outages
  • Printer repairs
  • Desktop computer equipment
  • Cabling and fibre optic faults
  • Server infrastructure damage

And any other hardware your business relies on, we can help. BTS Technology provide cost-effective repairs to get your crucial equipment back online, as well as on-site IT support and Wi-Fi network troubleshooting.

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Customers, not support tickets

Here at BTS Technology we focus on providing support tailored to what your business needs. When something goes wrong it’s important to us – because it’s important to you – that issues are resolved quickly, and the service status can be closely tracked.

Our team is based right here in WA. No overseas call centres, no robots answering your call, and no excruciating wait times. Just good old fashioned service and support when you need it.

24 hours a day, 7 days a week, 365 days a year: that’s the BTS Technology promise.

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Customers, not support tickets
Infrastructure Upgrades

Infrastructure Upgrades

Growth depends on having the right infrastructure. When it comes time to upgrade equipment, BTS Technology can create a strategy to enable that growth without the growing pains.

  • Desktop and laptop upgrades
  • Server migration
  • Security upgrades
  • Equipment leasing
  • Data cable upgrades
  • Wi-Fi network extension
  • Growth consulting
  • Cloud migrations

BTS Technology are the business infrastructure partners powering growth in regional Western Australia. From medical facilities to modern office fit-outs and everything in between, we make complex solutions simple.

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Cloud Migrations

Cloud-based computing is the future of business. It’s understandable the new technology might seem intimidating for small businesses with minimal IT requirements. But the reality is the comprehensive cloud computing solutions we offer are designed to support better business at any scale.

  • Cloud-based software
  • Data migration
  • SaaS products
  • Hosted Exchange
  • Secure data storage
  • Backups and file restoration

Put simply, cloud computing replaces the need for physical storage. And even better, it connects all your devices so you can manage your business (and important data) on the go. Moving to the cloud is simple: in fact, you may already be part way there. If your business uses licenced software like Adobe or CAD products, Office 365, Google’s G Suite or any other system without physical storage, you are more familiar with the cloud than you think.

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Cloud Migrations
BTS Technology: Here when you need us

BTS Technology: Here when you need us

Call the BTS Technology team to discuss your maintenance and servicing needs before the unthinkable happens. We focus on providing tailored, affordable solutions based on close collaboration with our customers. The results are simply better for your business.

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